Become a Consumer Compliance Risk Assistant at ABB!

• Reviews booked loans and documentation for Consumer Loan compliance; follows up with Loan Officers for missing loan documentation as necessary.
• Reviews booked loans and documentation for Consumer Loan credit quality; follows up with Loan Officers for missing loan documentation as necessary.
  
• Reports weekly loan tracking reports showing growth and unit production.
• Works with consumer loan officer to remove suspense items when needed.
• Able to input loan applications when needed.
• Review missed opportunities with CFD to discuss with the loan officers.
  
• Promotes an outstanding customer experience by exemplifying prompt follow-up and proactive communication, proper etiquette, and all other professional customer service qualities to maximize the most out of direct consumer relationships.
• Maintains a solid partnership with all ancillary departments within the bank, including the Loan Admin group, CIS, Loan Review, Special Assets, Bank Card, and Consumer Special Services.
• In certain markets, possesses a moderate understanding and communication ability of the bank’s retail services and processes to perform retail functions as needed effectively.
  
• Performs other duties and responsibilities as assigned.

• Ability to read, write, analyze, and routine business correspondence, financial reports and/or legal documents.
• Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
• Ability to manage problematic situations in a diplomatic manner.
• Self-starter, ability to work independently.
• Demonstrates the ability to be proactive in judgment, multi-task, and be punctual and timely in performing tasks.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Knowledge and understanding of banking/lending terms and practices.
• Strong interpersonal skills to effectively assist customers and other bank employees.
• High School diploma or equivalent required.
• Two to four year’s clerical, administrative support, or general office experience preferred.
• Prior loan assistant experience preferred.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times. 

Benefits Include:

• Health insurance
• Dental Insurance 
• Vision insurance 
• Paid time off
• 401(k) matching
  
• Employee assistance program